BOOK BALI
BOOK LANKA

Terms and Conditions

GENERAL Terms and Conditions

BOOKING AND PAYMENT: 

  • To secure your reservation, a 30% deposit is required at the time of booking.
  • Guests responsible for reviewing the confirmation email and booking details promptly and must inform Elsewhere Surf Camp immediately of any errors. Failure to notify Elsewhere Surf Camp of errors will be deemed acceptance of the booking details as correct.
  • Full payment is due 14 days before check in.  
  • Payment methods accepted include bank transfer, card (3-3.5% fee) or cash.
  • Guests are responsible for arranging visas, travel documents, and complying with local regulations.

CANCELLATION AND REFUNDS:

  • Cancellation requests made 30 days or more before the check-in date will receive a full refund of the deposit minus transaction fees (including card processing fee at initial check out and any arising transaction fee to transfer money back).
  • For cancellation requests made 30 to 14 days before the check-in date, guests can change the booking dates free of charge or 30% of the total booking amount is forfeited.
  • For cancellation requests made less than 14 days before the check-in date, guests can change the booking dates for an extra admin fee or the total booking amount is due.

HEALTH AND FITNESS: 

  • To participate in surf lessons guests must be 18+ years old, in good health and have a reasonable level of physical fitness.
  • Guests must be capable of open ocean swimming; ability to tread and keep their head above water as well as freestyle / stroke swimming.
  • It is the guest’s responsibility to inform Elsewhere Surf Camp of any medical conditions, allergies, or dietary restrictions in advance.

INSURANCE:

  • All guests are required to have comprehensive travel insurance that covers surfing-related activities and emergencies. Travel insurance must include coverage for trip cancellations due to injury or medical reasons.
  • Elsewhere Surf Camp are not liable for any injury, illness, or loss of personal belongings during the camp.

INJURIES:

  • We understand that injuries can happen, and your health is always the top priority. To protect both our guests and our business, we require all guests to have comprehensive travel insurance that covers trip cancellations due to illness or injury.

  • If you are unable to attend your surf camp booking due to a verifiable injury or medical condition, we will provide a formal cancellation letter, including confirmation of your booking and the reason for cancellation, to support your insurance claim for reimbursement.

BEHAVIOR AND CONDUCT:

  • Guests are expected to follow camp rules and guidelines. Should guests not, the Elsewhere Surf Camp reserves the right to end your stay prematurely. 
  • Any disruptive or unsafe behavior may result in immediate removal from the camp without a refund.

EQUIPMENT:

  • Elsewhere Surf Camp will provide necessary surf equipment.
  • Elsewhere Surf Camp not liable for any injuries or medical conditions of a guest caused by their misuse of their equipment or fellow guest’s equipment. 

SURF CAMP ITINERARY CHANGES:

  • The camp itinerary (including surf lessons) is subject to change due to weather conditions and other factors beyond our control. Elsewhere Surf Camp will do best to provide suitable alternatives.

LIABILITY WAIVER:

  • Participants must sign a liability waiver, acknowledging the inherent risks associated with surfing.

PHOTOGRAPHY AND MEDIA:

  • Elsewhere Surf Camp may use photographs and videos taken during the camp for promotional purposes.
  • Participants who do not wish to be featured in promotional materials must inform Elsewhere Surf Camp in writing form.

FORCE MAJEURE:

  • Elsewhere Surf Camp is not liable for any disruptions or cancellations due to unforeseen circumstances, such as natural disasters or political unrest.
  • Refund of payments (including deposit) is not valid when a force majeure occurs.

PRIVACY:

  • Personal information provided by guests will be used solely for camp-related purposes and will not be shared with third parties.

By booking Elsewhere Surf Camp Bali, you acknowledge that you have read, understood, and agreed to these terms and conditions. It is your responsibility to review these terms before making a booking.